Documentation
Everything you need to run your auction platform — from placing your first bid to configuring advanced site settings.
Getting Started
Registration, account settings, and address book. Everything a new user needs before buying or selling.
Bidding
Place bids, set proxy limits, make offers, and retract bids when needed.
Auction Events
Group lots into timed auction events. Create events, add lots, publish, and browse as a buyer.
Selling
Configure seller tools, set postage rates, prefill listing defaults, and calculate fees.
Stores
Set up a seller storefront, choose a subscription plan, manage pages, and configure admin settings.
Checkout & Payments
View and print invoices, combine purchases, and manage payment methods.
Shipping
Seller shipping setup and buyer delivery options at checkout.
Messaging
Send and receive messages with buyers and sellers through the platform inbox.
Feedback & Reputation
Leave and receive feedback after transactions to build your reputation score.
Classifieds
List items as classifieds — fixed-price listings with no bidding. Admin settings and setup fees.
Installation
Fresh install and upgrade guide. Server requirements, database setup, and the web installer walkthrough.
Listings Management
Approve, edit, or remove listings. Configure auction defaults, bid increments, and listing fees.
Site Settings
SEO, cron jobs, caching, anti-spam, Google Analytics, newsletters, social media, maintenance mode, and more.
CMS
Manage site sections, pages and menus, banner adverts, and system email templates.
Admin Tools
Send newsletters, monitor visitors, filter content, and manage SEO redirects.
Bulk Lister
Import hundreds of listings at once using a CSV template. Configure field mappings and review before publish.
Can't find what you're looking for?
The support team is available for licensed customers. You can also check the articles section for how-to guides, or browse the features page to understand what's possible before diving in.