Effortlessly block users with inappropriate online behavior (payment refusals, profane language, trolling, etc.). Select one of the available methods and eliminate, temporary or permanent, accounts that fon't follow the rules of online conduct.

Admin Block

Admins always block globally. Hence, users that have lost one (or all) of their privileges - logging in, purchasing or messaging - won't be able to use it (them) across the platform.

From the Blocked Users (Admin Interface -> Tools -> Blocked Users) menu:

Add Blocked User

and select:

Block Type
  • Ip Address
  • Email Address
  • Userame

Blocked Actions

Select the actions to block for the user.

  • Registering / Logging In
  • Purchasing
  • Messaging

Block Reason

Add a description for the block.

Show Reason

If checked, will display the blocking reason for the blocked user.

Scenario

The admin blocked the user johndoe from logging in to the platform.

In the Front End, when trying to log in, johndoe will see the following message:

User Block

Buyers/Sellers can only block users from accessing (and contacting) their personal stores/page.

From the Blocked Users menu (Home -> Members Area -> Selling -> Seller Tools -> Blocked Users) block users by following the same steps described in the Configuration section.

However, users (sellers/buyers) can block only two actions:

  • Purchasing
  • Messaging