Combine Invoices
The Combine Invoices feature ensures an efficient customer experience. It brings together, in a couple of clicks, all unpaid items from the same seller into one invoice. The feature is available for both sellers and buyers. And, it's rewarding at both ends: sellers don't have to keep contacting users regarding the combination of multiple items, and it ensure a lower shipping fee for the customer.
Seller
From the My Sales menu (Home -> Members Area -> Selling -> My Sales), select two (or more) invoices and click Combine:
The pop-up screen will ask to confirm the decision:
Multiple purchases from the same seller will be listed in the next screen:
Important: Sellers can combine purchases only if:
- Sale Transaction fees are paid
- Items prices are in the same currency
- Items are in the same location
- Items have the same tax charges status (if taxes are enabled)
- Items have the same pick-up option selected
Note: Sellers can edit from the invoice:
- Item Price
- Delivery Address
- Shipping Method
- Tax Rate
and can opt to - Apply Insurance
There's also the option to
Lock EditingWhen enabled prevents the buyer from editing the invoice
Buyer
From the Allow Buyer to Combine Purchases menu (Admin Control Panel -> Settings -> Site Settings -> Allow Buyer to Combine Purchases) enable:
Buyer can Combine Purchases
If enabled, buyers can combine purchased items from the same seller into a single invoice.
Important: Only non-invoiced items can be combined.
From the Purchases menu (Home -> Members Area -> Buying -> Purchases) select two or more invoices and click Combine
Next, from the pop-up menu confirm the decision:
Buyers can edit from the invoice:
- Shipping Address
- Postage Method
and can opt to - Apply Insurance
Note: Buyers must follow the same rules as sellers when combining invoices.