PHP Pro Bid

  • Status Deferred
  • Percent Complete
    0%
  • Task Type Bug Report
  • Category User End
  • Assigned To No-one
  • Operating System
  • Severity High
  • Priority Very Low
  • Reported Version 7.8
  • Due in Version Undecided
  • Due Date Undecided
  • Votes
  • Private
Attached to Project: PHP Pro Bid
Opened by Antar - 27.02.2017
Last edited by Mr Super User - 14.04.2017

FS#358 - ISSUE: LISTING APPROVAL NOTICE, MAJOR TIMING ISSUE, AND MORE!

ISSUE: LISTING APPROVAL NOTICE, MAJOR TIMING ISSUE, AND MORE!

A new user pays and lists an item. If the new listing requires admin approval, no message is shown to the user to let them know that the listing requires admin approval. This is very confusing to the user and will result in unnecessary customer service and perhaps lost trust in the service.

Also, the seriousness of this bug is greater with timed auctions and time in general. Upon further testing, it appears that auctions awaiting approvals are being timed from the moment they are submitted and not from the moment they are approved. This makes this bug a bigger flaw in the logic of this feature.

In addition to that, when the user previews the unapproved auction, it shows that the clock is ticking, while the listing is in queue to be approved. This is another flaw as the clock for this auction should not be ticking while it is being held for approval.

Time for any queued listing (auctions and products) should not move until approved. All queued listing waiting for approvals should clearly display a message to the user that the item is awaiting admin approval.

Updated 2/26/17

Editing a listing when admin approval is on also puts a listing in queue to be approved and does not stop the clock. The users is not informed ahead of time or before submitting the edits or after submitting the edits that the listing will be held for approval.

Also when the listing is edited, the email sent to the admin is the wrong email. It says a new listing has been added where in fact it is not, it is an existing listing that has been edited.

Finally, if the edit button is pressed by the user to edit an existing listing, then nothing is changed in the listing and the proceed button is clicked, the system puts the listing in the approval queue, and an email (mentioned above) is sent to the admin, although nothing has changed in the listing at all. There should be a procedure that checks for changes before proceeding with other logic.

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